Hindrance to the user experience
Leagent, a leading SaaS solution for Realtors in the vibrant real estate landscape of Vancouver, faced formidable challenges regarding the efficiency of their listing platform. The extensive dependency on an external API, intricately entwined with a SQL database, led to a considerable setback in search responsiveness, resulting in sluggish loading times surpassing an unfavorable threshold of 2 seconds. This not only posed a hindrance to the user experience but also inflicted additional financial burdens, prompting Leagent to actively seek a comprehensive solution for optimizing the performance of their crucial platform. The urgency to address these challenges stemmed from a dual concern – enhancing user satisfaction and mitigating unnecessary operational costs.