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Shopify engineering contact

Tell us what you need Shopify to do next.

Building, migrating, selling wholesale, improving conversion, connecting systems, growing demand, measuring performance or managing an existing store? We will point you to the right next step.
Commerce engineers reviewing storefront evidence together
Bring the symptom. We will help trace the system around it.

Project or partnership

Tell us what you are planning, what is changing and what needs to work. If there is a fit, we will return with a recommended next step and a clearly scoped proposal. A useful first note includes the store or project URL, the commercial change underway, the systems involved, the decision owner and the intended timeline. You do not need a perfect brief.

Optional

What happens next

A clear next step, including when it is not us.

  1. 01

    Trace

    We review the symptom, system boundary, and access required to reproduce it.
  2. 02

    Clarify

    We separate the immediate mechanism from the larger architecture or operating problem.
  3. 03

    Recommend

    We recommend the scan, The Fix, a scoped Rebuild, managed engineering, or no engagement.
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