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Managed Ecommerce

Keep Shopify moving without making your team manage another agency.

Ongoing Shopify engineering and ecommerce operations, shaped around what you need us to maintain, execute and improve, and what your team keeps ownership of.
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Choose the level of ownership

  1. 01

    Store Care

    Technical continuity and defined weekly execution for a stable store with an internal commercial owner.
  2. 02

    Managed Store

    A remote team keeps the Shopify operating calendar, catalogue, releases, promotions and routine exceptions moving within an agreed scope.
  3. 03

    Operations Partner

    Senior operating and technical ownership across roadmap, systems, releases, measurement and continuous improvement.

What we run, and what stays with you

Managed Ecommerce
01

What we can run

Storefront and release health, app administration, catalogue and promotion operations, approved order and returns exception work, 3PL coordination, reporting, engineering capacity and automation. The exact work belongs in the scope, not in an implied unlimited-support promise.
02

What stays with you

Commercial priorities, final approvals, physical fulfilment, tax and legal decisions, customer policy and paid SaaS or platform costs remain client-owned unless the agreement explicitly says otherwise.

How the work moves each week

  1. 01

    Onboarding and system map

    We document the store, systems, access and the work that has to keep moving.
  2. 02

    Weekly priority queue

    Agreed priorities move through a predictable execution cadence.
  3. 03

    Release and change control

    Changes ship with QA, review and a record of what changed.
  4. 04

    Health and performance review

    We review storefront, release and operational health on a regular rhythm.
  5. 05

    Roadmap

    We plan the next improvements around commercial priorities, not a fixed checklist.

Two questions we hear first

Is this standard maintenance?

No. Maintenance may be part of the work, but managed ecommerce names ownership, operating rhythm, engineering capacity and the boundaries of support.

Do you manage the whole store?

Only when the agreed scope includes the relevant commercial and operational responsibilities. We make client and Autonomous ownership explicit before work begins.

Discuss ongoing ecommerce ownership

Tell us what you need us to maintain, execute and improve, and what your team keeps.
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