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Shopify & Ecommerce
Growth & Measurement
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Shopify automation and operations

Shopify automation that keeps the back office running

Automate a Shopify back-office task when it repeats at least weekly, follows a rule a person can write down, and has a named owner for its failures. We build those automations, then run them: order exceptions, inventory sync, returns and reporting. Everything else stays a human decision.
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Choose the level of ownership

  1. 01

    Store Care

    Technical continuity and defined weekly execution for a stable store with an internal commercial owner.
  2. 02

    Managed Store

    A remote team keeps the Shopify operating calendar, catalogue, releases, promotions and routine exceptions moving within an agreed scope.
  3. 03

    Operations Partner

    Senior operating and technical ownership across roadmap, systems, releases, measurement and continuous improvement.

What we run, and what stays with you

Shopify Automation & Operations
01

What we can run

Storefront and release health, app administration, catalogue and promotion operations, approved order and returns exception work, 3PL coordination, reporting, engineering capacity and automation. The exact work belongs in the scope, not in an implied unlimited-support promise.
02

What stays with you

Commercial priorities, final approvals, physical fulfilment, tax and legal decisions, customer policy and paid SaaS or platform costs remain client-owned unless the agreement explicitly says otherwise.

How the work moves each week

  1. 01

    Onboarding and system map

    We document the store, systems, access and the work that has to keep moving.
  2. 02

    Weekly priority queue

    Agreed priorities move through a predictable execution cadence.
  3. 03

    Release and change control

    Changes ship with QA, review and a record of what changed.
  4. 04

    Health and performance review

    We review storefront, release and operational health on a regular rhythm.
  5. 05

    Roadmap

    We plan the next improvements around commercial priorities, not a fixed checklist.

Common questions

What is a Shopify automation agency?

A team that builds the automations behind a Shopify store and then runs them. That means order exceptions, inventory sync, returns and reporting, with a named owner for each failure. The test is whether the work keeps running after launch, not whether it was built.

What should a Shopify store automate first?

The task that repeats at least weekly and follows a rule a person can write down. Re-keying orders into an ERP and fixing inventory drift are the usual first two. Anything that needs judgement about a customer stays with a person.

Is Shopify Flow enough for automation?

Yes while a rule starts and ends inside Shopify. It is outgrown when a rule needs a second system to agree, a retry when that system is down, or a record of what failed. That is where we build an integration instead.

Do you manage the whole store?

Only when the agreed scope names the commercial and operational duties. By default we run the automations and systems, and you keep priorities, approvals, fulfilment, tax and customer policy. Ownership is written down before work begins.

Is this standard maintenance?

No. Maintenance keeps a store working as it is. This work names the flows we are responsible for, how a failure is detected and who owns the fix, and it adds engineering capacity when a task is worth automating.

Name the task your team repeats most and we will say if it is worth automating

Tell us what you need us to maintain, execute and improve, and what your team keeps.
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