Core Infrastructure
Managed IT
Endpoint management, monitoring, patching, and proactive support. Your IT foundation, fully managed.
Learn moreEnterprise commerce boundaries
Commerce reliability starts beyond Shopify.
We engineer the identity, network, cloud, security, inventory, and ERP boundaries that commerce and operations teams depend on every day.
Identity, inventory, access, security
Commerce engineeredIdentity, inventory, access, security
The operational boundary
The ERP and identity boundary is part of the customer experience.
A fast storefront still fails when inventory, access, security, networks, or operator systems disagree. We engineer and operate those dependencies as one connected system.
System boundaries
The systems your commerce operation quietly depends on.
Core Infrastructure
Network Management
Network design, monitoring, optimization, and troubleshooting. Reliable connectivity without in-house networking expertise.
Core Infrastructure
Cloud Services
Cloud migration, management, and optimization. Microsoft 365, Google Workspace, AWS, Azure - configured and maintained.
Business Continuity
Backup & Disaster Recovery
Automated backups, tested recovery procedures, and business continuity planning. When something goes wrong, your data and systems recover fast.
Productivity & Strategy
Email & Collaboration
Microsoft 365 and Google Workspace management, migration, and optimization.
Productivity & Strategy
Mobile & Device Management
BYOD policies, MDM, and endpoint security across laptops, phones, and tablets.
Productivity & Strategy
Integrations & Automation
Connecting your business systems: CRM, ERP, accounting, HR, and communication tools.
Productivity & Strategy
IT Strategy & Consulting
Quarterly business reviews, technology roadmaps, and strategic planning.
Operating relationship
Clear ownership across every dependency.
Pricing
Fixed monthly per user. No hourly add-ons.
Accountability
One partner, one point of contact. We own the whole picture.
Approach
Proactive monitoring and prevention.
Technology
Modern stack, regularly reviewed. Best-of-breed per category.
SLAs
Strategy
Quarterly business reviews. IT roadmap aligned to your goals.
How We Work
From assessment to fully managed in weeks
- 01
Assessment
We evaluate your entire IT infrastructure: endpoints, networks, cloud, security, and vendor landscape. You get a clear picture of where you stand and a prioritized recommendation plan. - 02
Onboarding
We transition management with zero downtime. Monitoring goes live. Helpdesk access opens for your team. Existing vendor contracts are reviewed and consolidated where appropriate. Typical onboarding: 2 - 4 weeks. - 03
Management
Proactive monitoring, automated patching, helpdesk support, and continuous security management. Your IT runs without your team thinking about IT. - 04
Optimization
Quarterly business reviews align your IT infrastructure with your business goals. Technology roadmaps, cost optimization, and strategic recommendations keep you ahead.
One system map
Own the boundary, not another vendor queue.
We make the relationships between storefront, ERP, identity, infrastructure, and operations explicit. That gives your team clear ownership when a dependency changes or an incident crosses tools.
Get a Custom QuoteOne engineering practice
Different operating pressures. One connected commerce system.
These are not separate agency departments. They are the technical disciplines required to own the path from customer action to operational outcome.
Questions
What teams ask before we map the system.
What’s actually included in the per-user price?
Everything listed in your package tier. Managed IT, helpdesk, security, cloud management - it’s all covered under the monthly per-user fee. No per-ticket charges. No hourly add-ons. Hardware procurement and one-time projects are quoted separately and clearly before any work begins.
How long does onboarding take?
2 - 4 weeks. We transition monitoring, helpdesk, and management with zero downtime to your operations. Your team continues working normally while we take over behind the scenes.
What if we already have internal IT staff?
We complement internal IT teams. Your people focus on strategic projects and business-specific systems. We handle the infrastructure management, helpdesk load, and security monitoring that consumes most of an internal IT team’s time.
What are your actual SLA commitments?
These are measured, reported monthly, and backed by our service agreement.
Enterprise commerce, connected
Make the business and the storefront agree.
Map the ERP, inventory, identity, security, and operational controls that Shopify has to respect.