9 Enterprise Services. One Accountable Partner.
Managed IT, cloud, helpdesk, network, backup, and more — all under one roof with fixed monthly pricing. No hourly billing surprises. No finger-pointing between vendors. One partner who owns the whole picture.
Not your typical MSP
| Autonomous | Typical MSP | |
|---|---|---|
| Fixed monthly per user. No hourly add-ons. | Hourly billing + per-ticket fees. Unpredictable. | |
| One partner, one point of contact. We own the whole picture. | Multiple vendors pointing fingers when something breaks. | |
| Proactive monitoring and prevention. | Reactive break-fix. Wait for problems, then charge to solve. | |
| Modern stack, regularly reviewed. Best-of-breed per category. | Legacy tools, slow to update. | |
| Contractual: 99.9% uptime, <15 min response. | “Best effort” without commitment. | |
| Quarterly business reviews. IT roadmap aligned to your goals. | Annual review (maybe). Suggestions when convenient. |
From assessment to fully managed in weeks
Assessment
Onboarding
Management
Optimization
Frequently Asked Questions
What’s actually included in the per-user price?
Everything listed in your package tier. Managed IT, helpdesk, security, cloud management — it’s all covered under the monthly per-user fee. No per-ticket charges. No hourly add-ons. Hardware procurement and one-time projects are quoted separately and clearly before any work begins.
How long does onboarding take?
2–4 weeks. We transition monitoring, helpdesk, and management with zero downtime to your operations. Your team continues working normally while we take over behind the scenes.
What if we already have internal IT staff?
We complement internal IT teams. Your people focus on strategic projects and business-specific systems. We handle the infrastructure management, helpdesk load, and security monitoring that consumes most of an internal IT team’s time.
What are your actual SLA commitments?
Contractual commitments: 99.9% uptime for managed infrastructure, under 15-minute average helpdesk response, and 94% first-call resolution. These are measured, reported monthly, and backed by our service agreement.